Tech mahindra is hiring 12th pass, graduate and post graduates for Work From Home job position in India.
Job Details:
Tech Mahindra is hiring for E-commerce voice customer support associate position in which you will have to deal with customers through calls and help them with their questions and issues. The client will be Flipkart, hence you will be a Flipkart Customer Support Associate.
Mandate System Requirements - Laptop/Desktop - I3 Processor, 8GB RAM, 64 BIT Operating System, Genuine Windows 10 or above, Genuine Anti-Virus, Noise Cancellation Headphone, Broadband connection, Power Backup.
Job Responsibility
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
For Interview Contact Recruitment Team -
Vivek - 8847070337
Tanya - 9754565022
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